SMART Courses
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Apprenticeships
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Hospitality
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Level 2 NVQ in Food and Drink Service
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Level 2 NVQ in Food Service
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Level 2 NVQ in Drink Service
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Level 2 NVQ in Professional Cookery
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Level 2 NVQ in Multi-Skilled Hospitality
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Level 2 NVQ in Housekeeping
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Level 2 NVQ in Front Office
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Level 3 Hospitality Supervision
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Level 3 Professional Cookery
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Level 3 Patisserie and Confectionary
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Level 2 NVQ in Food and Drink Service
- Customer Service
- Business Administration
- Retail
- Management
- Active Leisure and Learning
- Cleaning and Support Services
- Sales
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Hospitality
- Commercial Courses
Level 2 Customer Service
This qualification can be adapted to suit almost any workplace. This is a really good all round qualification that gives a clear definition of customer service and how to provide it.
This qualification requires you to complete units on topics such as Providing a Positive Impression of Yourself and your Organisation, Developing Customer Relationships and Resolving Customer Problems.
NVQ fact-sheet
Download the fact-sheet below.